Nate's Positive Expirence

Over this past spring break, the lacrosse team and traveled to Orlando Florida. The first night we got there, having no food in the house that we were staying at, we needed to go out to dinner. We decided to do so as a team. Walking in to the Golden Corral with 29 other guys I would expect to ruin any employees day by loading them up with work right before they closed, however that was not the case. The employee at the front counter greeted us with a smile ready and willing to help us. After getting a table which was very clean, the food that we got to choose from had many options, and every single one appeared to be equally delicious. The ones that I had lived up to the appealing visual it gave off and was in fact very good. One problem that I have experienced at other buffet style restaurants is being able to get refills on my drink regularly. However I did not face that problem here having a waiter at the table at the perfect time every time with another drink. After dessert, we were waved goodbye and got into our van. It was definitely a good way to start our trip as a team in Florida.

Gina’s Positive Guest Experience

While I was interning in Walt Disney World, the Disney College Program put on many special events for their interns.  One of the events was called Night of Stars.  On this night, they had booked out the House of Blues in Disney Springs just for the interns and had participants of the College Program performing various acts.  It was a talent show just for the Disney College Program.  My roommate and I went as guests.  On this day, they treated us like celebrities.  When we first got to the House of Blues, they had a red carpet rolled out and photographers taking pictures as if they were the paparazzi.  This made us feel very special.  All involved got to feel like celebrities.  The outside of the venue was not the only place they enhanced the guest experience, once we were inside, they had complimentary snacks and beverages.  Not only did these little touches enhance their event, they also enhanced our experience at the event.  It made the event exciting and really took it to the next level.  It also kept my roommate and I coming back.  We went to other events that the DCP had to offer, including the Winter Formal that they hosted at Coronado Springs.