A positive experience that I have had was at a near by coffee shop in Connecticut. They are always willing to do more then asked and help you in any way possible. This is a family owned café and they take pride in anything and everything that they do. I was sitting with my friend and an elderly ladys cane fell over and knocked our table, spilling my coffee and as soon as the workers realized what happned they made me a new coffee. This was extra nice of them because I really only had two sips left and I felt bad because it was an accident and they made sure that I got a whole new coffee and offered something from the bakery. I insured them that it was nice enough that they made me a new coffee and that it was not necessary to give me more. Being such a small place they have to make sure that people come back and support their company.. I will forever go to that place no matter what.
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