Wednesday, March 23, 2016

Sam's Positive Guest Experience



I have had a few positive guest experiences but the one that stands out to me the most is when I was in 4th grade and we went on a trip to Las Vegas. My aunt and uncle live there so my family and I decided to take a trip to see what Las Vegas was all about. We stayed at Caesars Palace where my uncle was a bellman and saw and amazing show by Celine Dion. The room that we stayed in was amazing and had an incredible view of the pool and downtown Las Vegas. Anything that we asked for by the front desk we received. From the smallest thing being a wake up call in the morning to getting a car service to where we wanted to explore that day they had no problem helping us. The last night that we stayed here all never forget because it was the most exciting part. We got to watch Celine Dion preform in her magnificent show that she use to put on in Ceasars Palace. We had amazing seats and she was amazing to watch. I will never forget this guest experience because it was one that was the most special to me.

1 comment:

  1. do you fell that the service of being attended to all day, do you feel that is was too much at times.

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